Delivery & Returns (September 2020)
Delivery is just £3.50 to addresses in England, Wales, Scotland and Northern Ireland and is totally FREE for our family of Blue Light Card holders working in the NHS, Social Care and Emergency Services. Feeding you and your loved ones is our priority, so wherever possible we’ll aim to deliver your bundle within 2-3 working days by our trusted courier partner.
To ensure a safe and contactless delivery, you won’t be asked to sign for your parcel. Instead, your courier will leave the parcel on your doorstep or in a designated safe place if you’re not going to be home.
If, for any reason, you’re not totally happy with your order, email us at firstname.lastname@example.org within 14 days of delivery.
We will need your name, order number, phone number and email address.
You can review our full returns policy in our Terms of Service, where you will also find further details about our delivery policy.